Quality of Life Survey
Note: A 6-point Likert scale was used for all satisfaction-related questions, considering the need for consistency and standardization within the survey, and to allow comparison with future surveys. Survey questions either asked for levels of satisfaction, or the extent to which respondents agreed with statements.
The 2016 NCRC Quality of Life Survey showed higher ratings in:
- overall satisfaction
- building access
- research services
- IT services
- amenities & requests
The most marked gains were in the areas of research services, amenities & requests, and food.
The 2016 survey was:
- distributed via email to 2,319 NCRC community members;
- open from March 29 to April 11, 2016;
- and had 507 respondents, for a 25.8% response rate (an increase from 22% in 2014 and 24% in 2013).